Repeat the same exercise on “Function Discovery Resource Publication” as well. Now scroll up and go to “Function Discovery Provider Host” – right-click and select properties – Change the startup type to “manual” and start the service. Make sure the service is started and startup type is “Automatic”. Scroll down to “Remote Procedure Call (RPC)” – right-click and go to properties. Open the Run window again, type “services.msc” and press ok to get services window.

Open run again, type “%temp%” and press enter to get the temporary files. Under print server properties, go to drivers - remove any entry there as well.Īgain, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files. Then press the 'windows key' + 'r' to get the 'Run' window open - Type 'printui.exe /s' (there is a space between. Delete any printer entry or any entry which says “Unknown device”. Then from the device manager list, check the entries under “Printer” – If there are any entries, please right click and choose “uninstall” – In the confirm device un-install pop-up, make sure you select the box which says “Delete the driver software for this device'.Īlso, check the entries under 'printer queue' and 'imaging devices' and repeat the same exercise.

Once in device manager, click on the view tab in the top & choose “Show hidden devices”. Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.Ĭlick the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the menu. Go to Control panel – Programs and feature – Select all the HP OfficeJet printer entries and uninstall them. I would recommend a clean install of your printer as suggested below:įirst, unplug the USB cable from the printer if present.

I see that you are having issues while installing the OfficeJet printer on your Windows 10 system. HI for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

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